Vauxhall has carried out an investigation following reports of fire in the area of the heating and ventilation system in a number of Vauxhall Zafiras (Zafira B model launched in 2005, not current Zafira Tourer). While the number of incidents is very low in proportion to the number of vehicles on the road, we take this issue very seriously and will take further action.
The safety of our customers is the number one priority. Our investigations have found that a number of incidents have occurred due to previous repairs being performed improperly or using certain non-genuine parts.
For the time being, Vauxhall provides the following advice to Zafira B owners:
If you are concerned about operating your vehicle or if you notice any unusual characteristics with the heating and ventilation system (for example a squeaking noise from the dashboard) you should contact your Vauxhall dealer and arrange for your vehicle to be inspected. This will be done at no cost.
Vauxhall will consider further actions as appropriate.
For further information customers should call Vauxhall Customer Assistance:
Telephone: 0800 026 0034 or email: firstname.lastname@example.org
For further clarification of model type and specification, customers should visit: